Shipping policy
At TAYYAB HIJAB, we aim to ensure a seamless shopping experience for our customers. Please review the following shipping policies:
1. Domestic Shipping
We offer shipping across Pakistan. All domestic orders are processed within 1-2 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
2. Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight of the products. We offer free shipping on orders over a specific amount, which will be indicated during the checkout process.
3. Estimated Delivery Times
- Major Cities: 3-5 business days
- Remote Areas: 5-7 business days Please note that delivery times are estimated and may vary due to external factors such as weather, holidays, or courier delays.
4. Shipping Carriers
We use reputable courier services for shipping. The courier service selected will depend on your location and the size of the package. Tracking information will be provided once your order has been dispatched.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email or SMS. You can use this number to track the status of your delivery on the courier’s website.
6. Delivery Issues
If your order does not arrive within the estimated delivery window, please contact us at tayyabhijab@gmail.com with your order number, and we will investigate the issue.
7. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect shipping address or other issues, we will contact you to arrange for reshipment. Additional shipping charges may apply in such cases.
8. International Shipping
Currently, we do not offer international shipping. We only ship within Pakistan.
9. Damaged or Lost Packages
In the unlikely event that your package is lost or damaged during transit, please contact us immediately at tayyabhijab@gmail.com. We will work with the courier service to resolve the issue and ensure you receive your order or a replacement.